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What clinics are saying
"Working with Sophia AI has been incredible. The AI works 24 hours a day, 7 days a week, 365 days a year. I never miss patient calls and my front desk is free to focus on patient care."
A complete system to answer calls and book patients automatically
Three core capabilities working together 24/7.
Answers every call 24/7, collects intake, verifies insurance, and books in real time.
60% booking rate from outbound calls
Sophia follows up with every inquiry automatically until they book.
Books directly into Athena, Tebra, eClinicalWorks, Elation, and more. Your calendar fills itself.
What Sophia can do for primary care practices
Projected over a typical 90-day period, based on industry averages
Projections, not guaranteed outcomes.
How much are claim denials costing you?
The average independent primary care practice loses $40,000–$120,000 per year to preventable claim denials. Sophia fixes that in two ways.
50–60% of primary care denials come from front-end errors — wrong insurance, expired coverage, missing prior authorization. Sophia verifies benefits on every intake call before they become denied claims.
Independent primary care is losing revenue it doesn't know about
They don't always call back. Every missed call is a potential patient who never gets scheduled.
A human receptionist handles one call at a time. When volume spikes, patients wait on hold — and appointments go unbooked.
Sophia detects urgent symptom language, connects the caller to your staff immediately, and directs them to call 911 — so no emergency is ever mishandled.
Everything your front desk needs — automated
Sophia handles the entire patient journey from first call to scheduled appointment, 24/7.
Every call answered. No voicemail. No hold music. No missed patients — day or night.
Books directly into Athena, Tebra, eClinicalWorks, Elation, and DrChrono. Your calendar fills itself.
Sophia verifies benefits on every call — copays, coverage, and authorizations — before the patient hangs up.
Sophia follows up with every inquiry until they book. No missed leads. No manual outreach.
Detects urgent symptom language, immediately connects the caller to your staff, and directs them to call 911 — every time, zero hesitation.
Beyond scheduling — Sophia runs your whole front office
Primary care has more recurring workflows than any other specialty. Sophia automates all of them.
Sophia collects name, DOB, insurance, reason for visit, and provider preference — then books the first appointment directly into your EMR on the first call.
Sophia sends reminders before every appointment and automatically follows up on no-shows to reschedule — without your staff making a single call.
When a patient cancels, Sophia automatically calls through your waitlist and fills the slot — often within minutes. A cancelled appointment becomes a filled one.
Patient calls for a refill? Sophia collects the medication name and preferred pharmacy, then routes it directly to your staff. No phone tag, no sticky notes, no missed requests.
Every patient in your community gets the same quality experience, in their own language. No interpreter needed. Just answered.
From first ring to booked appointment
Three steps. Zero effort from your team.
No new phone number required. Sophia forwards directly from your current line — setup in under an hour.
Collects name, DOB, insurance, appointment type, provider preference — and verifies benefits live.
Your EMR updated instantly. Your team wakes up to a full calendar, verified insurance, and zero missed calls.
Works with the tools you already use
Sophia plugs into your existing stack — no migration required.
How Sophia compares
Built exclusively for independent primary care — not a generic tool adapted for it.
| Feature | Sophia AI | AI Receptionist Products | Traditional Receptionist | Answering Service |
|---|---|---|---|---|
| Primary care specific | ✓ | ✕ | ✕ | ✕ |
| 24/7 availability | ✓ | Varies | ✕ | ✓ |
| Real-time insurance verification | ✓ | ✕ | ✕ | ✕ |
| Direct EMR booking | ✓ | ✕ | ✓ | ✕ |
| Outbound lead calling | ✓ | ✕ | ✕ | ✕ |
| HIPAA BAA included | ✓ | Varies | ✓ | Varies |
Simple, transparent pricing
Pay for what you use. No setup fees. No surprise bills. Cancel anytime.
First 1,500 min included. Overage: $0.20/min
No setup fee · Cancel anytime
Built by healthcare and technology experts
Sophia was created by a physician who understands primary care — not just software.
Practicing physician who built the AI receptionist he wished every primary care clinic had.
LinkedIn
Disney iCloud engineer with 15+ years of enterprise tech experience.
LinkedIn
Business operations expert with 1M+ audience reach and a track record of scaling from zero.
LinkedInFrequently asked questions
Everything you need to know about Sophia AI.
Ready to stop missing patient calls?
Join primary care practices using Sophia to answer every call, every time.
No setup fee · HIPAA Compliant · Cancel anytime